Questions? We've Got Answers.
When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you'll receive an email with tracking information.
What are your shipping rates?
Shipping rates are calculated at checkout based on your order and delivery location. We offer free standard shipping on U.S. orders of $70 or more.
What is your return policy?
We want you to love your SWFL Local purchase. If you're not completely satisfied, you may return unworn items in their original condition within 30 days of delivery for a refund.
Items must be free of wear, odors, stains, pet hair, or damage. Customers are responsible for return shipping costs unless the item arrives damaged or we made an error with your order.
Do your hats fit most sizes?
Yes! Our hats feature adjustable closures for a comfortable fit on most adults.
How should I care for my hat?
To keep your hat looking its best, we recommend spot cleaning with mild soap and water. Avoid machine washing or drying.
Do you ship internationally?
At this time, we only ship within the United States.
Where is SWFL Local based?
SWFL Local is proudly based in Fort Myers, Florida and inspired by the laid-back lifestyle of Southwest Florida.
How can I contact you?
Still have a question? We'd love to help.
Email us anytime at:
hello@swfllocalco.com
We typically respond within 1–2 business days.